Managers are in a tough spot. They need to oversee their staff, cater to the demands of senior executive leadership and juggle a wide array of pressing responsibilities.
If a manager has a reporting line of 10 or more workers, it’s hard to keep track of what they are doing—or not doing—daily. Keeping track of everyone is even more challenging with the ascension of remote and hybrid work options.
The employees want to develop and grow their skills and move up the corporate ladder. Many bosses neglect to keep track of the accomplishments of their team members. When it comes time for annual reviews and performance evaluations, they must scramble and find data showing whether or not they exceeded expectations. By leveraging AI, it will make the job of a supervisor easier.
Workday is a cloud-based human resources and financial management system built for businesses to manage their workforce, including payroll, timesheets and benefits, and streamline efficiencies for companies.
In a Zoom video conversation with David Somers, the group general manager of products for the office of the CHRO at Workday, he shared the firm’s vision for the future of artificial intelligence for his organization and its customers. Somers reveals that Workday is building capabilities that leverage generative AI.
One of the main functions will be to provide managers with insights and recommended actions around things like team time off, important dates, employee skills, sentiment, goals and more. Insights will surface to managers within their workflow, enabling them to effortlessly create opportunities for their team’s career growth and development.
Making Better Managers
For people managers, AI and machine learning will empower them with the tools they need to lead efficiently and effectively. A “Manager Insights Hub” uses the technology to make personalized recommendations, such as sponsors, connections, mentors and learning. It will make it easier for managers to identify the best opportunities for their employees based on skills and interests. The data harnessed can help managers engage better in more meaningful conversations with their staff about their careers, expectations and growth trajectory.
Managers can support high-priority business needs by quickly identifying talent across the organization, assembling a team and defining roles. This allows them to act quickly, while enabling employees to see more tailored opportunities for growth based on their skills and interests.
Curated insights give managers a holistic view of relevant information about their teams, including important dates, such as birthdays, anniversaries and time off.
With the consent of their customer base, the platform utilizes the vast amount of data generated for fueling AI-enhanced operations. The enormous amount of data enables Workday and its customers to create modes to improve productivity with better efficiencies and decision-making with this fast-growing technology.
By ramping up automation, it could deliver tangible benefits to finance and HR teams, people managers and individual users, freeing them up to focus on the work that really matters. Somers points out several areas that will benefit from AI.
The technology will make it easier to write job descriptions. Lengthy jargon-laden contracts can be reviewed more efficiently for potential problems or issues. AI can create employee growth plans, search for internal candidates when there is a job opening instead of going outside to recruit a person and oversee the flow of funds.
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