The current conflict between Israel and Gaza is a deeply sensitive and emotional subject that has stirred concern around the world. Our hearts ache for those people involved, and as compassionate humans we naturally want to share our thoughts and feelings with those around us. Thus, this is an issue that is finding its way into workplace discussions, and that can create an environment that requires careful handling to maintain harmony and respect among coworkers.
How can leaders help team members talk about a tragic event such as the current Israeli-Palestinian conflict in Gaza while emphasizing the need for polite and empathetic discourse?
Reach Out To Anyone Who Might Be Impacted
First, be proactive as a leader. If anyone in your circle of associates might feel impacted in any way by this event, then reach out. Even if you aren’t sure they are affected, it’s never inappropriate to send a text or make a call to let someone know you are thinking about them and hope they are okay. Always lead with love.
Be An Example Of A Uniter
Emotions might run high when discussing a crisis such as this. It’s important to acknowledge and respect the emotions of those involved in the conversation. Empathize with their feelings and experiences. As a leader, stay calm and composed and avoid aggressive language. Let people know you understand why they feel so strongly. Instead of being divided, fall back on commonality of our concern for fellow humans. Compassion is always the best approach.
Choose the Right Time and Place
Approaching any sensitive topic requires a thoughtful consideration of timing and location. The workplace may not be the best setting for such discussions if the talk escalates into disagreements. Instead of discouraging people from talking about the crisis, leaders who sense debate brewing can point people toward a more suitable time and place outside the office, such as during a break or lunch, where team members can engage in a more private conversation.
Avoid Stereotypes and Generalizations
It’s essential to steer clear of stereotypes and generalizations when discussing any conflict. Geopolitical crises are often nuanced, and all sides have a wide range of opinions. Generalizations can lead to misunderstanding and resentment, hindering constructive dialogue.
Educate Yourself
Before engaging in a discussion, it’s important to educate yourself about the conflict. Try to learn about the historical background of the region and the current state of affairs. This knowledge will help you contribute meaningfully to the conversation and ensure your viewpoints are well-informed.
Use “I” Statements
To express opinions and experiences effectively, use “I” statements. For example, say, “I feel concerned about the situation in Gaza because …” instead of making accusatory statements. This approach makes the conversation more about your personal perspective and less confrontational.
Agree to Disagree
Not all conflicts can be resolved in a single conversation. Sometimes, coworkers may hold deeply ingrained beliefs that are difficult to change. In such cases, agree to disagree and recognize that different perspectives exist. The goal is not to convert others but to foster understanding.
Discussing the conflict in Gaza with coworkers can be challenging, but it’s possible to do so with more compassion. By choosing the right time and place, educating yourself, practicing active listening, avoiding stereotypes, respecting emotions, and staying calm and respectful, leaders can contribute to constructive dialogues that promote understanding and empathy. In the workplace and beyond, respectful and compassionate discourse is the path toward a more harmonious coexistence, even in the face of the most sensitive of subjects.
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